Fairview Health Services

  • Retail Pharmacy Technician

    Job Locations US-MN-Minneapolis
    Requisition Post Information* : Posted Date 1 month ago(1/13/2020 11:50 AM)
    Requisition ID
    Clinical/Direct Patient Care (non-nursing/allied Health)
    Fairview Pharmacy-Edina Southdale Physicians Building
    Hours per 2 weeks
    Pharmacy - Edina
  • Overview

    We operate more than 30 clinic-based retail pharmacies.  Our pharmacies share a common medical records system with M Health Fairview hospitals and clinics that assist us in providing optimum care for our patients. We offer clinical programs in partnership with the clinics to meet shared goals with blood pressure, adherence, asthma and immunizations.  We also offer competitive prices, expert consultation, mail service, and medication therapy management. Our pharmacies can be used by anyone, not just M Health Fairview patients. Key to our success is point-of-care integration with clinic providers and making the extra effort to capture our patients’ prescriptions, rather than relegating them to outside pharmacies that have less of a stake in our patients’ health outcomes.

    Responsibilities/Job Description

    • Receive prescriptions from patients and gather appropriate information per department policy. Assist in the preparation and dispensing of medications and supplies as assigned, including counting, pouring and labeling prescriptions.
    • Verify insurance and resolve issues in a manner that will serve the customer’s needs. Address third party prescription questions, which may include prior authorizations, vacation supplies, dose changes, price check and drug utilization review.
    • Process new and refill prescriptions in the computer system quickly and accurately; including entering refill authorization requests, and entering and calculating complex prescriptions such as compounds and injectables.
    • Respond to internal and external customer questions and concerns in a professional and customer-focused manner.
    • Handle cash register transactions quickly and accurately.
    • Perform under the direction of the Pharmacist to assist with identifying and resolving patient specific medication related issues in the patient’s best interest.
    • Provide training to new and current staff on areas of expertise including computer/software, insurance plans and problems that may occur, customer service, and other processes.
    • Under the direction of the pharmacist, prepare drug therapy for patients in an accurate and timely fashion in accordance with all legal requirements, regulatory agencies and Fairview Policy.
    • Deliver medications, supplies and equipment to patient care areas and other clinical areas as appropriate.
    • Assist in the maintenance of pharmacy to reflect a clean and well-stocked condition on a daily basis
    • Ensure each product has a POS shelf label
    • Assist in inventory control functions
    • Record invoices in department inventory control/invoice records
    • Maintain stock of inventory in assigned areas
    • Receive, unpack, and check incoming stock against invoices and place into inventory
    • Process recalls and returns when necessary
    • Help in the maintenance of pharmacy billing records


    Current or pending registration by the Minnesota Board of Pharmacy, and if first registered on/after 1/1/2013, completion of a MNBOP approved employer based or vocational/technical training program.

    Pharmacy technician experience and knowledgeable of data entry and insurance adjudications.


    Desired Skills:
    Excellent customer service skills, proficient in the English language, good attention to detail, ability to problem solve effectively, ability to follow policies and procedures, basic math skills, basic typing skills and excellent communication skills.



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