Fairview Health Services is looking for a Patient Representative based out of the Fairview Clinic- Edina in Edina, Minnesota. This position is approved for 80 hours every two weeks and is benefit eligible. This location is open Monday/Wednesday/ Friday 7:00 – 5:00 pm and Tuesday/Thursday 7:00 – 7:00 pm. You may be asked to work in the urgent care that is open Monday – Friday from 5:00 – 9:00 pm and Saturdays from 8:00 – 4:00 pm as needed.
This position is responsible for creating the first impression of Fairview’s services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow.
Other Required Skills