Fairview Health Services is looking for a Patient Representative based out of the Fairview Clinic- Lakeville Urgent Care in Lakeville, Minnesota. This position is approved for 80 hours every two weeks and is benefit eligible. This location is open Monday – Friday from 7:00 – 5:00 pm with Urgent Care hours Monday – Friday 1:00 – 9:00 pm and Weekends 8:00 – 5:00 pm. This position will require that you are able to work every other weekend.
This position is responsible for creating the first impression of Fairview’s services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow.
Other Required Skills