This position is responsible for providing Fairview Health Services patients with an understanding of the billing and insurance processing of their healthcare services. The CSC Representative will counsel patients on financial solutions available to them, either through direct payments, payment plans, or screening for qualificiatoin of assistance programs. The CSC Representative will manage both hospital and physician accounts in all systems and understand, in depth, the Registration, Hospital Billing and Clinic Billing functions that are necessary to resolve accounts. They will also be well-versed in collection practices, understanding of the Attorney General Requirements, and able to liaison with bad debt vendors when needed. They will have detailed knowledge of the Functions within the Revenue Cycle and how they interact in the life of a patient account.
To be successful in this position, you must: