Fairview Health Services

  • Neuroscience Care Coordinator

    Job Locations US-MN-St. Paul
    Requisition Post Information* : Posted Date 7 days ago(12/7/2018 4:54 PM)
    Requisition ID
    2018-27649
    Profession
    Non-Clinical Support Staff
    Speciality
    Administrative/Clerical/Customer Service
    Location
    St Joseph's Hospital
    Shift
    day
    Hours per 2 weeks
    80
    Department
    Neurology - Surgery
  • Overview

    Facilitates the Neuro patient throughput and operations by performing tasks including, reception, treatment authorization, scheduling, registration, charge entry communications with patients, families and physicians.

    Responsibilities/Job Description

    • Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards
    • Actively participates in creating and implementing improvements
    • Monitors and coordinates patient throughput process, with ability to complete any non-clinical support tasks
    • Manages patient scheduling for consult, treatment and follow up appointments
    • Provides coordination of all front desk activities such as greeting patients and families, mail distribution, copying/faxing, maintaining office supply inventory and keeping waiting rooms in order
    • Works with patients and insurance companies to validate authorization for payment of services. Facilitates the completion of all required forms, including insurance, release of information and registration, in order to comply with all legal and payer guidelines
    • Assures timely management of paperwork and telephone communication from patients and physicians
    • Assists in the capture and documentation of accurate patient information and in maintaining organized medical records

    Qualifications

    Required:

    • High school graduate or equivalent
    • 2 to 3 years office related experience with an emphasis on customer service, preferable in a hospital or clinic setting

    Preferred:

    • Associate's Degree in Business Administration

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