The HR Senior Absence Management Administrator is responsible for the interactive process, administration, and coordination of the Family and Medical Leave Act (FMLA) and leave accommodation requests. This position supports both employees and leaders with the overall case management for each leave request assigned. This includes adherence to the state and federal FMLA regulations and ADA regulations. This position ensures that various policies and procedures are executed according to company and regulatory parameters. The HR Senior Absence Management Administrator possesses advanced knowledge and is able to make independent decisions related to federal and state regulatory leave and accommodation laws, time and attendance reporting, benefits eligibility, LOA communications, LOA compensation including disability plans, time off accruals and off-payroll events.
- Case management responsibilities include exercising discretion and judgment while managing cases through each stage of the leave process. This includes classifying the leave type, making case decisions, tracking in accordance to allotted entitlement, performing follow up as required to employee, medical provider, and manager and completing the return to work process.
- Works as part of an integrated team educating employees, employee's family members and managers on leave policies and processes and state/federal regulations, as well as employee responsibilities before and during their leave.
- Review, evaluate, track and monitor reasonable accommodation requests received from employees, medical providers, advocates and family members; and determine appropriateness for reasonable accommodations.
- As subject matter expert, provide consultation and assistance to managers to identify and resolve needed reasonable accommodation requests
- Assist in the development, design and implementation of reasonable accommodation policies, procedures and practices.
- As a partner with team management, the Senior Administrator assists in the identification of recommendations to positively impact the efficiency and quality of service delivery. Such recommendations include, but are not limited to, enhanced automation, streamlined processes, quality initiatives and enhancements to the on-line reference tools.
- Maintains highly confidential employee Personal Health Information and files. Ensure HIPPA compliance.
- Possesses detailed levels of knowledge about state and federal leaves and accommodations.