Fairview Health Services

  • Staffing Advisor

    Job Locations US-MN-St. Paul
    Requisition Post Information* : Posted Date 1 week ago(11/9/2018 12:01 PM)
    Requisition ID
    Non-Clinical Support Staff
    Administrative/Clerical/Customer Service
    St Joseph's Hospital
    Hours per 2 weeks
    Nursing Staffing Office
  • Overview

    Produces employee’s schedules with assistance of department clinical leaders, adjusts schedules including filling open shifts to target, matches daily staffing to current demand and processes time stamp adjustment forms to ensure our employees are paid correctly. Works with nursing management to ensure appropriate staffing levels are maintained throughout the process. Utilizes Lean methodology to continuously improve the work. Actively engaged in developing a culture of team work and every day problem solvers.

    Responsibilities/Job Description

    • Produces monthly employee schedules that are free from error and align available resources to support the front line staff
    • Approves and processes shift exchanges, ensures accurate data entry in scheduling system to include ill calls, schedule changes and extra shifts
    • Reviews staffing levels on a daily basis and calls available staff
    • Reviews scheduled staff with charge nurses and Administrative Nursing Supervisors on a shift by shift basis to ensure skill level is adequate for patient care needs
    • Provides staffing report to Administrative Nursing Supervisor regarding census and staff needed for the next shifts all within the proper policy and contract guidelines
    • Provides prompt customer service to staff contacting the staffing office including phone calls, emails, in person visits and any other form of messaging
    • Reviews and updates employees MyTime records in Kronos and ANSOS per policy
    • Actively participates in creating and implementing improvements that results in improved processes, procedures and practices to achieve high quality of outputs and efficiency of process
    • Approves and processes shift exchanges, ensures accurate data entry in scheduling system to include ill calls, schedules changes, and extra shifts
    • Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards
    • Actively participates in creating and implementing improvements
    • Performs other responsibilities as needed/assigned


    • Associate (2 year) degree in business or healthcare-related area, OR High School diploma/GED and equivalent experience required
    • Bachelor's Degree preferred
    • 1 to 3 years of healthcare or related office experience preferred
    • Previous hospital experience preferred
    • Ability to apply the VBI tools to streamline work and obtain efficiency
    • Computer Skills Basic: Ability to use a computer and applications that are associated with performing basic work tasks (navigate in Windows, Outlook, etc)
    • Critical Thinking: Gathers and integrates critical information, recognizing and addressing underlying assumptions of others, to arrive at effective solutions
    • Breaks down problems into simple tasks or activities
    • Analyzes relationships among several parts of a situation
    • Interpersonal Communication: Skilled in developing effective rapport with customers, co-workers, or families, actively listening to develop a positive connection
    • Office Skills: Knowledge and application of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
    • Organization: Effective management of projects, deadlines, and work load prioritizing
    • Putting things together in an orderly and functional whole
    • Records Management: Knowledge of appropriate data collection policy and procedures, filing systems, data management systems, and programs
    • Ability to compile, assimilate, organize, and store printed and electronic information accurately
    • Scheduling: Knowledgeable in assigning appropriate resources to meet business needs in a timely and accurate manner
    • Written Communication: Ability to organize and express information and ideas in written form to individuals as well as groups
    • Construct messages that are clear and convincing


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